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FULL TERMS AND CONDITIONS
Please ensure you read all terms and conditions before signing the booking form. If you have any questions, please contact quirkeartistry@gmail.com
THE BOOKING PROCESS
1a) To secure your date, a signed agreement (booking form) is required along with a non refundable/non transferable booking fee. This is deducted from your final balance of services implemented. Booking fee requirements per package are:
Simply sophisticated: £100.00
Signature luxe: £100.00
Ultimate elegance: £200.00
1b) Once I have received your booking form and fee, It can take up to 48 hours to receive your booking confirmation.
BRIDAL PREVIEW APPOINTMENTS
2a) Previews will usually take place 2-6 months prior to the wedding. I include trials in my packages because i believe they are of the utmost importance. If you choose to book a trial only then wish to book me for the day after, this will be charged at 'a on the day price', not as a package.
2b) In the event you wish to not have a bridal preview, Id like to bring to your attention that this can lengthen the application time on the day of the wedding which may cause added pressure to yourself (the client) especially if you want to change the look entirely, there may not be time to do so.
2c) Preview appointments will be held at your home address unless you are not within my catchment area, then a salon appointment will be required. In salon appointments will be designated to Saturdays mostly. Salon appointments are only offered to those not within my catchment area.
2d) In the unfortunate event you wish to not proceed with the booking after your Preview, you can use your booking fee to pay towards your preview appointment. You will also be invoiced for any remaining balance owed if any other bridal party previews were booked.
2e) Preview appointments are approximately around 2-3 hours for bride depending on your package and an additional 60 minutes per bridal party members requiring a Preview appointment. If you have a large bridal party all requiring Previews this may need to be split over 2 appointments.
2f) If you would like another Preview appointment to explore a different look, this will be chargeable at the same rate.
2g) Packages state a maximum time limit in which your preview will take. Preview appointments can take less time than the maximum time limit stated. The length of Your preview appointment cannot be split over two appointments.
CONSULTATIONS
3a) signature luxe package: Prior to your Preview/ wedding day, you will be sent a digital Questionnaire about you and your makeup preferences. This is my design consultation. All this information allows me to get to know you, your skin, what you like, what you don't like etc, and allows me to create your bespoke look.I can highly appreciate you are super busy, so if you do not get time to complete this, this may lengthen your preview/ application
3b) Simply sophisticated package: Prior to your preview you will be asked to provide details of any allergies or medical conditions. A pre trial consultation is not included in this package. A short consultation will be carried out at your trial
3c) Ultimate elegance Package: A 25 minute video call is included in this package to discuss details about your wedding and to go in depth about your bridal look. If you choose not to have this a design questionnaire can be completed instead. However you will not benefit fully from this package.
TRAVEL
4a) I only cover areas within my designated catchment area, This mostly covers Warwickshire/ Worcestershire and the Cotswolds area. Please consider your home address, venue and prep location before booking.
4b) Travel costs are calculated differently for each package from B97 . After this distance, a mileage fee per mile will occur (using WAZE app). This is subject to change.
simply sophisticated: 5 miles included, 0.60p there after
signature luxe: 20 miles included,0.50p there after
Ultimate elegance: 1 hours travel included, 0.50p there after
4c) If parking charges apply at your venue, this will be chargeable to the client.
4d) If you cannot access your venue until a certain time or for any other reason, it may be necessary to begin at another venue. For this reason an additional fee will occur. This is to cover the time of packaging up my kit, moving venues, unpacking and resetting up my station.
4e) I always leave earlier than i need to ensure i arrive in good time and account for traffic. If i am stuck in traffic due to circumstances out of my control , Timings will need to be addressed which may result in another alternative (see section 8)
PAYMENTS
5a) A booking fee will be required at the time of booking to secure your date. This will be deducted from your final amount for services implemented. (please see my cancellation policy)
5b)Your second instalment will be due after your Bridal preview appointment has taken place. This will be 50% of the remaining balance ( what's left after booking fee is deducted).
5c) The remaining balance will be invoiced to you 2 weeks before the wedding. You will have 7 days to pay this. Meaning the remaining balance will need to be paid by 1 weeks before the wedding. If payment has not been received , no work will be carried out until the full amount has been paid.
5d)Payments need to be paid by bank transfer. If you wish to pay in cash on the day, please note: i will not have change available and you will need to notify me of this by 4 weeks prior to the wedding day. All cash payments must be made upfront before any services are carried out.
5e) If any additional costs occur on the day, An additional invoice will be sent after the wedding and will be chargeable to YOU, the person i have the booking with. So please ensure your bridesmaids check with you before asking me for additional services, for example; An eyelash and liner application.
5f) Please do not send any money until you have been invoiced. The artist will not send any invoices before the timeline stated above.
CANCELLATION POLICY
If the client cancels this agreement and no longer requires my services, my policy states;
6a) For cancellation of the full booking (The bride and bridal party)
- Notice over 6 months before the wedding will ensure the contract will be terminated and no further monies will be owed unless services have already been implemented but you will lose your booking fee. Trials will not be scheduled more than 6 months prior to your day to avoid refunds.
-Notice 3-6 months before the wedding will ensure 50% of your final balance (not including booking fee) is still owed.
-Notice under 3 months before the wedding will ensure 100% of the final balance is still owed and will need to be paid.
Your booking fee will not be refunded in any case as this is non refundable, but can be deducted from any remaining balances for services implemented, for example, your trial. Should you refuse to pay this, legal action will be taken.
6b) Once payment of your final invoice/balance has been made, no refunds will be given in the event of a cancellation.
Unless I, the artist have cancelled your booking due to unforeseen circumstances.
6c) If the client cancels the booking within the 7 day period in which the final invoice is due, The remaining balance stated in the invoice will still be owed as this notice is still less than 8 weeks. (please see section 15b)
6d) All cancellations must be sent via email to quirkeartistry@gmail.com.
6f)Cancellations of bridal party members -
Any reductions in bridal party numbers less than 12 weeks will ensure a cancellation fee of 50% per makeup cancelling.
Any reductions in bridal party members 8 weeks before the wedding will mean 100% of the final total will still be owed as stated in section 6a
6g)Should you wish to postpone your wedding, If I am available for your new date a small fee of £25.00 will occur to cover administrative costs, If I am not available for your new date cancellation terms apply. Your quote will be updated to the current pricing for your new date.
6h) Should you book previews for your bridal party and then decide to cancel the preview appointments, there will be a fee of 50% (£35.00) per person cancelling should you cancel within 6 weeks of your preview appointment
LATE FEES
7a) Any late payments past the date specified on your invoice, will ensure a late fee of £2.00 each day past the date due.
7b) All late payments will be given 1 week past the due date with payment reminders. Failure to pay the invoice on time
may result in your booking being terminated.
EMERGENCIES
8a) In the event of an emergency or the unlikely event that i will not be able to attend your wedding. I will ensure my utmost best to find a replacement artist.
8b) If I cannot supply a replacement artist, your agreement will be terminated and all monies paid will be refunded apart from your booking fee which is non refundable.
8c) In the unlikely event of disastrous occurrence outside the control of either party, such as but not limited to, a natural disaster, war, extreme hazardous weather. Either party may be excused from any service obligations.
8d) Should the client have any family emergencies occur, Cancellation fees will still occur, but an arrangement allowing extra time or payment plans may be put into place at the artists discretion.
8e)In the unlikely event Should the artist need to cancel your booking due to an emergency or severe illness. While I can truly understand how upsetting this can be, Emergencies out of the artists control can occur. There for, It will be against your contract to make any slanderous statements on social media about the artist having to cancel your booking.
CONTACT AND COMMUNICATION
9a) The agreement i have is solely with the person who completed and signed the booking form.
9b) If you have booked on behalf of the bride, the agreement is with you. I highly recommend the bride is made aware of this and not allow this to be a surprise for the bride. This may result in loss of monies for you, should the bride want to go in a different direction.
9c) In the event i cannot get hold of you through all means of contact, I (the artist) reserves the right to terminate the agreement. This will be a last resort and i will try my utmost to ensure this does not happen. In this case, after multiple written attempts, you will receive a final notice that your agreement will be terminated and no fees will be refunded.
9d) I try to be as responsive as possible and aim to reply to all messages within 48 hours. Please allow up to 7 working days for my response. Responses may take longer if I am 'Out of the office' . But you will be notified of this.
9e) To achieve my 5* service, i like to ensure great contact with my clients. I will ask lots of questions and send across multiple forms/ information that will help achievethe best possible results and allow me to collect all the information i need. If you choose to not answer questions/fill out forms or read information this can affect yourfinal result.
LOCATION
10a) Bridal previews will be held at your home address unless you are within my designated catchment area, your preview appointment will be held in salon located B80.
10b) I do not travel to some areas even within Warwickshire/Worcestershire like central Birmingham. This is my choice.
10c) It is the clients responsibility to ensure;
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Address details are correct
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Clear directions are given
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The artist is informed of any parking requirements/restrictions satellite Photograph of house may be needed in case of loss of signal or dark mornings which make house numbers difficult to spot.
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The artist is informed of large sets of stairs or anything that may make it difficult to access with kit.
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If the venue is a hotel, the artist will need to know room number
10d) Please ensure enough space for the artist to set up. Hotel rooms have limited space and poor lighting. Please factor in space for your makeup artist and hair stylist.
10e) Many venues do not allow access until a certain time, this would most likely mean that if we cannot begin early, the time frame is not possible. This would require us to begin at another location. I strongly advise to avoid this as we will need to add more time and cost on to account for packing up, changing venues and unpacking. This could cause added pressure and stress to the bride & bridal party. You could ask if you could pay to gain access earlier, or we could try and find an additionalartist but i cant guarantee i can supply one for you.
ALLERGIES
11a) All clients will be asked on many occasions whether you have any allergies or contraindications. If someone does have an allergy, an allergy form will be provided and will need to be signed prior to any makeup application.
11b) It is the booking clients responsibility to inform the artist of any known allergies, skin conditions, medical conditions, past reactions, sensitivities or anything else that could affect any of the bridal party.
11c) The artist reserves the right to refuse any makeup application to any persons that seem contagious or unwell or are aggressive in any way.
11d) The artist must be informed of any uncomfortable sensations or visible reactions immediately and the client must remove makeup immediately with water.
11e) If client is under the care of gp/dermatologist/ skin specialist or on any medication for their skin/allergies. A doctors note may be required or the client may be refused application.
11f) sensitivity can occur to new products even if you do not have sensitive skin or allergic to anything. This is why a Preview appointment is recommended. The artist will not be held liable for any reactions that occur.
11g) All makeup is properly sterilised and sanitized with isopropyl alcohol, brushes are cleaned with antibacterial brush cleaner between clients, applicators are not reused.
11h) Allergies and contra-indications will be asked prior to the wedding day, this allows the artist to thoroughly check ingredients list. Failure to inform the artist prior to the wedding day may result in refusal of application.
11i) It is the clients responsibility to inform the artist of any allergies, contraindications, illnesses, pregnancies, disabilities, fears or phobias within the bridal party that may affect services from being carried out.
11j) The client may request or require patch tests prior to application.
11k) All makeup is branded /well known brands. Danielle Quirke Makeup Artistry does not claim to be a cruelty free or vegan artist but her kit contains some products that fit this criteria . Nor does she claim that all makeup will stay on all day.
TIMINGS
12a)The artist will provide a suggested timeline for the wedding day. This may not be sent until 4-6 weeks prior the wedding but can be requested sooner. This suggested timeline will be sent once final numbers are confirmed .
12b) Timings may differ from the timeline on the day to ensure time limits are met. The artist may feel its best to swap people around if we are running behind or a head of schedule.
12c) It is the brides responsibility to ensure some one is available for makeup as soon as the artist is set up or the start time on the suggested timeline.
12d) The artist is not responsible for delays if bridal party members do not make themselves available when it is their turn or when they are scheduled. All toilet trips, application of contact lenses, snacks/drinks and venue checks should be carried out in good time prior to their time slot.
12e) The artist is not responsible for delays if the bridal party arrive late, use mobile phones during application or anything else that prolongs application or causes the artist to stop working.
12f) The artists suggested timeline allows all makeup to be completed by 1 hour before service. If you wish to be ready early than 1 hour before service, the client needs to make the artist aware of this at the time of booking.
12g) The artists suggested timeline allows all makeup to be completed 1 hour before service, this is a guide. If the artist runs into delays this could mean we finish much closer to the time of your service. The bride will never be last to ensure they have plenty of time to get ready in this event.
12h) All junior and flower girl makeup must be discussed prior to wedding day to ensure enough time has been factored in. Junior bridesmaids have a 30 minute time slot and flower girls have a 5 minute time slot.
12i) Any additional makeup added on the day may be refused if we are behind schedule or the artist has any concerns regarding allergies or contraindications (see section 11)
12j) Please allow time for the artist to set up, timings may vary depending on if there is adequate space
12k) Timings can vary from person to person, depending of canvas, requested looks and problems that occur
MEDIA RELEASE
13a) It is the clients responsibility to inform their bridal party that photographs/videos may be taken with their consent, consent can be refused. The artist can also be notified about any and all refusals prior to the day.
13b) Each client will be verbally asked if they give their consent to having their photograph or video taken to be used for marketing purposes.
13c) Photographs taken at the preview appointment are extremely beneficial to look back on and see how the makeup photographs and to help recreate it on the day. Unless refusal has been given, all photos my be used for marketing purposes.
13d)The artist gives her consent to photographs/ videos being taken and published on social media. Please credit the artist accordingly.
13e) Any offensive, discriminative or slanderous photographs/videos of the artist posted on social media will result in further action being taken.
13f) Any photographs taken on the day of any persons/ dress or details will not be shared until the following day, unless permission given otherwise.
13g) Please ensure the artist is credited. It is the clients responsibility to inform all vendors of all other suppliers so they can credit accordingly.
13h) The artists sole responsibility is to provide makeup services to all that have booked my services. Although i aim to be as cooperative as possible it is not always possible to stage photos if we are behind or it interrupts the makeup schedule.
13f) The Artist will not pose or pretend to apply makeup to anyone that has not booked my services for photographs as this is not a representation of my work.
DATA PROTECTION
14a) In line with data protection, All information you have provided will be kept safe and will not be shared, sold or disclosed in any way. The Information about your daywill be kept discreet. Your information will not be shared with third parties without your consent and will not be held for any longer than needed.
CLIENT OBLIGATIONS
15a) It is the responsibility of the client ;
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Ensure the bridal party are aware of all timings, terms and conditions
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There is space available for the artist to set up, either a clear dining rom table, plenty of worktop space, or ample space for the artist the set up her own table. To ensure the area for the artist to set up is adequate, clean ,with access to a plug socket and in front of a window or somewhere with natural light.
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To ensure good communication, through emails, messages and verbally.
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To answer all questions correctly and express any concerns, you will be given the chance to express any concerns at the trial, after the preview and on the day. If you do not wish to change anything, it will be taken that you are 100% satisfied.
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Finalize all details 2 weeks prior to the wedding, failure to do so could result in, lateness, refusals, inorganization and stress.
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work with the artist, answering all questions/questionnaires to ensure the best final result.
15b)It is the clients responsibility to ensure they have the appropriate wedding insurance in place to cover any monies lost. If the client chooses not to have wedding insurance they do so at their own risk.
15c) The booking i have is solely with the bride (or client who booked). It is the responsibility of the client to ensure, if bridesmaids are paying for themselves, they need to retrieve the money. The artist will not be chasing individual bridal party members for monies owed.
ADDITIONAL INFORMATION AND FEES
16a) All adult makeups come with lashes, if the client chooses not to have lashes there will be no deduction in price.
Junior Bridesmaid makeup and flower girl makeup does NOT include lashes.
16b) Touch up kits may slightly vary depending on stock availability.
16c) preview makeup may vary slightly, different products/ colours may be used when reassessing trial photos and longevity, or simply if a product is out of stock. this will be discussed with you beforehand.
16d) An additional fee of £50 may occur on selected dates, such as Christmas eve, boxing day , new years eve and new years day and bank holidays.
16e) The artist uses high quality and durable professional makeup. Makeup is applied to warm, living skin which moves with expression and produces oils. Every clients skin is different. Although the artist uses her professional knowledge and experience alongside high quality, durable products the artist would like to bring to your attention that there are no claims that the makeup will last all day is 100%waterproof,smudgeproof or transfer proof or creaseless
16f) Any additional numbers added cannot be guaranteed and may be refused. The artist has taken your booking based on the original numbers being compatible with your timeline.
16g)Additional Artists- sometimes an additional artist is required. this could be due to large bridal parties or late starting times/early finishing times. If your booking requires an additional artist, there will be an additional charge of £120.00 per additional artist. I cannot guarantee i can provide an additional artist.
16h) All numbers must be finalised 8 weeks prior to the wedding day.
ULTIMATE ELEGANCE PACKAGE
17a) Welcome gift worth £25.00 will be delivered to your home address within 14 days of booking.
17b) Hand picked gift box will be given at your trial, contents may vary depending on stock. Gift worth upto £50.00
17c) Choose one of three mini treatments prior to your bridal makeup on the wedding day, Bridal time slot on the day for makeup and mini treatment will be 1hr 30 minutes to ensure enough time for relaxation and clean up. Should you choose not to have your treatment due to time restraints, there will be no deduction in price. Alternatively treatment can be redeemed at preview appointment. Treatments include:
15 minute mini facial
15 minute leg and foot massage
15 minute back, neck and shoulder massage
17d) All mini treatments will be carried out whilst sitting in a chair and require access to hand washing facilities. A consultation will need to be carried out prior to the day for these treatments.
17e) Touch up kit including one full sized product may vary depending on stock availability. Choose from a full sized lipstick, lip gloss, compact powder or setting spray. Orders will need to be placed no later than 6 weeks before the wedding. Product worth up to £25.00
17f) Concierge service is available up to 5pm.Time will need to be allocated for the artist to have a lunch break. To ensure the artist remains discreet, the artist will need a timeline for photographs and will discuss the brides wishes in terms of how and where you would like your makeup touched up throughout the day.
17g) Mini touch up kits available for all bridal party members that book services with me. kits may vary depending on stock availability.
17h) Makeup lesson offer must be redeemed within 6 months after your wedding.
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